Archive of ‘News and Events’ category

I love my repeat customers!

About a year ago, Face Ace received this awesome review from a local customer.

It is in my Facebook page, along with other reviews. If  you want to see them, they’re all here.

https://m.facebook.com/JulieFaceace/reviews/?ref=page_internal&mt_nav=1

So, I was thrilled to be asked back yesterday to paint again for the same family.

I value all my customers but repeat customers are really special. If someone chooses you a second time, it means they really liked what you did first time and trust you to deliver.

I know there are lots of face painters around. Many of them offer fancy party packages and add-ons. I would rather keep to the basics and do them well.

I pride myself on attentive customer service, clear communication, being friendly, and flexible and of course great face painting. It’s nice to know my lovely customers value these things too.

Pay per face events

Often I get tagged on Facebook for birthday parties and stuff. Around this time of year though, it tends to be for “pay per face,” events. This are were the event organiser charges you a fee and you are free to make your own money at the event, sometimes with a donation. It sound so good doesn’t it? But in reality, often these events aren’t as busy as the promoter says they will be and the painter winds up out of pocket. I wrote a little post in Facebook about it here and my reasons for not accepting pay per face jobs, if you want to know more.

https://m.facebook.com/story.php?story_fbid=603901559958808&id=268785783470389

The weather has been crazy snowy here recently. So much so, I have been pining for Spring. I got to creating this pretty butterfly to tempt the weather gods. What do you think #faceacers?

Iceland and an Icy party

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I started 2018 by taking a break from the face painting and travelling to magical Iceland. What a fabulous place full of magnificent scenery like this photo above.

This weekend it was back to work for me. The little birthday girl from Hebden Bridge, wanted something inspired by her favourite film. I bet you can guess what that was! I painted lots of icy, snowy type faces as well as the usual favourites

I love painting in Hebden Bridge where I live. I am always sure to see a familiar face or two.

Fun at the funhouse!

Last Saturday I painted at the Fun House in Halifax. It’s near the station and Baby Ballet. It the first time I had been there and it seems like a great choice for those of you with younger kids because there are lots of little play kitchens and those kind of things little ones enjoy.

The party was for a little girl. They were a friendly crowd and everyone got involved. Most the boys and a couple of girls went for skulls whilst the Unicorn was popular with girls.I enjoyed painting afew adults too. Got to do some flower faces as well as a nice mermaidy design on birthday girl’s mum.

I was flying out to Iceland on a little break the following day and it was a lovely job to end on before I went away.

The first snow fall

This week, I thought I’d have a go at winter design. Full of pinecones, snowflakes and icicles. I then had fun with a photo app, changing my naturally green eye colour to blue!

I was so happy with how it looked but then something amazing happened. It actually started to snow!

The first snowfall of the season. It felt like I’d prayed to the weather gods or something.

Happy Winter guys!

Fun at Westgate Arcade!

Halloween is a busy time for face painters and I was thrilled to be asked to paint at Westgate Arcade in Halifax yesterday. One of the great things about this shopping area is that it is undercover so rain or shine, I was dry! It is a lovely arcade too with so many good places to eat as well as clothes shops, shoe shops, a travel agent……Well worth a look on your next trip to Halifax.

You can see here my Halloween design board with one of my customers. I painted monsters, a witch, a devil but the classic skull (below) is always a favourite.I adore painting spooky, fun faces for Halloween and I know from the feedback I got that the kids loved it too.

 

Halloween Tips for Parents

Not everyone can – or wants to -hire a professional for Halloween.

If you still want to get into the spirit of the season, here are a few tips help you have an awesome Halloween!

1) Avoid the face painting crayons

Crayons for Face Painting? Really? Why did that ever seem like a good ides to anyone? They are usually cheap and nasty. At Face Ace, I would NEVER use them. The shape of them means they cannot be applied with any precision. What’s more they will drag the skin- creating a Halloween look for all the wrong reasons. Snazaroo is a good choice for parents/kids and can be found in lots of craft/toy shops. It gives reasonable results and isn’t too hard to work with.   https://www.snazaroo.co.uk

source site 2)Make your own fake blood and gore!

Kitchen ingredients can be so much fun to experiment with. Kids will love helping. Last year, I tried treacle, red food colouring, jelly, beetroot juice, jam, cornflour… Just be careful of staining – test first! Green jelly watered down can be slime, custard can be pus. Endless possibilities!

3). Look for the Rainbow!

Children tend to see the good a in a design so don’t be too critical of your painting. Build the drama by telling them how spooky they look as you paint them but not letting them see until the end. By the time you get to the mirror moment, they will believe it (even if you’re not convinced.)

4)Team homespun with shop bought.

Could your handiwork be improved on with some carefully chosen store bought accessories like fangs or a clip on nose?

cheapest zovirax 5)Try letting the kids loose with the face paint!

Many children like to face paint themselves, my son used to love it. It may not look how you’d envisaged but your kids can have a fab time being creative. You’ll be surprised how precise they can be if you put them by a mirror.

6) Get crafty with the costumes!

Children really enjoy making their own outfits too. I know kids Halloween costumes are cheap as chips in Pound shops but don’t deny your child the simple joy of cutting out silver moons and stars to stick on a witches hat or designing their own monster mask. Come on – we all did it!

7)Less is more

Full faces covered in paint on little ones are destined for disaster. They will either be too itchy for a child to keep on or get messed up when they eat. Keep to small designs or at least those avoiding the mouth and eyes.
Some hairy eyebrows, a spiders web or pretend stitches are ideas to try.

8)Don’t paint them too early in the day

Face paint is usually water based so can come off easily. If you put it on preparing for an evening event at 2 in the afternoon, think of all the snot and tears you may have to get through beforehand. Doesn’t seem so clever and well organized now does it?

9) Don’t paint other people’s kids

Be aware of the risks of painting other people’s kids. You are not insured. Yes it may sound over cautious but if you accidentally poke someone’s eye when they turn unexpectedly (as kids have been known to do….) who’s to say you won’t be held liable?

10)Keep it cute!

Think “Spooky” rather than “scary” for little ones. No killer clowns or chain saw victims. Even if your kid likes it, you won’t be too popular with the other parents if little Johnny ends up in tears.

11) Remove well and moisturise

Face paint can be drying so don’t leave it on longer than it needs to be – especially if your child is prone to dry skin. It should come off easily with soap and water. Follow up with a moisturiser for those with dry skin.

12) Ask around for outfits

Are you really going to need that pumpkin outfit more than once? I know you can pick things up cheap but remember our responsibility to the planet. See if you can borrow anything or pick up in a charity shop first before you head for the pound shop. Same goes the other way round. If you have an old costume, consider giving it away on a local Free cycle site.


Feeling Glamoween!

Hello Face Acers!

Preparation for Halloween starts early at Face Ace. It is a face painter’s busiest time of year and every face painter I know is super excited about it. I am stock piling my dark glitters and stencils for a super busy Halloween!  I particularly love the glamorous gothic designs with roses and black lace, as well as the popular sugar skulls.

Here is one I came up with yesterday evening. What do you think? I love the way it combines the dark sentiment of Halloween with a feminine twist.

What do you think, people of Calderdale? Would love to hear your comments guys!

Reviews and small businesses

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I am writing this as:

1)A small business owner
2) Someone who knows alot of other self employed people/small business owners in #Calderdale
3)A discerning customer myself

Maybe you are the sort of person who never leaves a review or maybe you always leave one. I thought I would share with you how important reviews are to small businesses.

Good Service?

If you have had good service then letting everyone know via Facebook or other review sites, is a great way to help a business. As long as you have experienced the services of the business then you can give a valid review. Been a customer afew times? You can write another review then.

We all know reviews can be fake so when we see a review from a friend, work colleague or even an acquaintance, it has more accountability. It brings the service to life and that review is trusted. A good review attracts more customers, attracting more good reviews and on it goes. Customers are how businesses survive so by writing that review, you are contributing to it thriving. If it’s a business you like and want it to continue it’s a no brainer to help it out. Still, it’s a big responsibility!

Stuck for time? Just a simple “fantastic job, would use again” is super helpful but if you can elaborate on your experience, all the better! What sets it apart from others? Would you use again and why? Where they easy to contact, did they keep you informed? Details will convey those extra touches customers value so much.

Bad Service?

So……if you have bad service should you write a bad review?

It’s up to you after all as the customer, you have the absolute right to. Personally with small businesses I would always try and resolve things first because a bad review could be catastrophic for a small business to shoulder. Think how you would feel if someone wrote you off without giving you a chance to put things right? If you do try to sort it out and you get a poor response then it’s fair game I reckon. I would always write the review next day, especially if you are a bit hotheaded and tend to overreact (guilty as charged there!) I had a bad experience with a holiday recently and was going to do a bad review. After sleeping on it, I realised, yes some things were bad but they got some stuff right too. Fair is fair. If you do decide to slate them, instead of just saying what they got wrong, be constructive. How could they have got it right? Could they improve?

When you read reviews from people you don’t know, always question if they are friends of the business owner or genuine customers. They may be both. How many other reviews has that person written? Have they a hidden motive when writing a good or bad review?

Remember if you do a review and then decide you have been too kind or too mean then you can always remove it.

Happy reviewing

 

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